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Is It Time to Outsource? 5 Questions to Ask Yourself

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"Is It Time to Outsource? 5 Questions to Ask Yourself"

As we work through discovery with prospective clients, we frequently touch on these core questions.

Every day, we interact with executives who are in the early stages of discovery, looking for ways to improve their customer experience and/or drive cost out of their customer care model. The conversations often revolve around whether the time is right for them to consider an outsourced model.

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