Research Library

The top resource for free research, white papers, reports, case studies, magazines, and eBooks.

Share Your Content with Us
on for readers like you. LEARN MORE
Making Agents Bionic - The Evolution of the Call Centre

Request Your Free White Paper Now:

"Making Agents Bionic - The Evolution of the Call Centre"

White Paper

The role of the call centre is changing as simple customer journeys become self-serve. The call centre of tomorrow will need to augment human agents with technology to create a new breed of bionic agents equipped to deal with complex customer journeys.

By reading this white paper find out:

The changing role of the call centre

How call centres use technology to improve the customer-agent interaction

The future of the call centre agent

Offered Free by: Vizolution
See All Resources from: Vizolution

Recommended for Professionals Like You: