Research Library

The top resource for free research, white papers, reports, case studies, magazines, and eBooks.

Share Your Content with Us
on for readers like you. LEARN MORE
The Rise of Chatbots in Customer Service & Support

Request Your Free White Paper Now:

"The Rise of Chatbots in Customer Service & Support"

In this Whitepaper we go through how Chatbots powered by AI are quickly being adopted by forwarding thinking brands like American Express and H&M, to supercharge their customer service experience.

Research and Markets tells us that the chatbots market was worth $1.2 billion in 2018 and is projected to reach $7.5 billion by 2024. That's a compound annual growth rate of an impressive 34.75%. This comes as no surprise to us, though. We know chatbots offer companies a more accurate and responsive way to support customers around the clock.

Thinking about using a Chatbot or interested in what the hype is all about?

Download our free whitepaper to find out:

-Chatbots vs Live agents

-Solving the problem

-Consumer perception of Chatbots

-Why some of the largest companies are investing

-Enterprises finding new waves of offering

-The value of chatbots in customer service

-How Chatbots were used in the last year, including stats

Offered Free by: Acquire
See All Resources from: Acquire

Recommended for Professionals Like You: