What We Have Here is a Failure to Communicate
For a Facility Manager to be truly effective, he needs to know everything that happens on a project, which
typically means getting information from multiple sources, sometimes several times in a day. One constant
frustration for FMs is the lack of communication from vendors on project status. Project updates are
coming late, inaccurately, or not at all, causing the FM to be in the dark as to the reality of what is really
happening in the field. Unfortunately, many vendors struggle with this process and, as a result, communications
can be scattered and disorganized, making project status visibility difficult. In an industry where
overlapping projects, myriad priorities and multiple vendors require a delicate balancing act in order to
properly meet all objectives, a lack of communication can bring everything crashing down. Explore these breakdowns and learn some actionable strategies for solving them quickly.
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