85% of your competitors are focusing on the small-business segment. Why? And should you be doing it too?
Recent research shows that as many as one in three SMBs are unhappy with their current banking relationship, and 60% are looking to fintechs for at least one service. It's a wakeup call for financial institutions. In this blog, you'll learn strategies for growing your small-business relationships, including:
Make the digital user experience easy. It needs to be user-friendly from day one, without the need for extensive training. Fintech has raised the bar.
Keep current on innovation with advanced capabilities and sleek user experiences. Falling behind fintechs will make you look old and dated.
Mobile capabilities are key. SMBs use mobile banking options more than other customer segments. Meet them where they live!
This blog delves into opportunities to deepen your SMB relationships, cross-sell new products and position yourself as an advisor. Read it today!
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