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"Providing Great Customer Service- Creating an Exceptional Customer Experience"

Providing great customer service is so much more than answering customer questions, solving problems and picking up the phone.

Great customer service is about investing in your customers and your business, providing the proper tools to your team to help your customers, inspiring your customers to take action, solving problems and executing a plan of action to exceed expectations, and taking responsibility.

Learn how to:

• Invest in your customers and build a relationship
• Inspire those around you with your actions and thoughts
• Excellently execute a plan by going above and beyond

This eBook complies quotes from twenty one great business leaders - men and women, younger and older. Dive into each quote in detail and learn how to apply it to your business today.

Offered Free by: Doug Sandler
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