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The new brand builder: on-demand delivery as a core business driver

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"The new brand builder: on-demand delivery as a core business driver"

Explore key findings from a new consumer research report to help shape an effective on-demand delivery strategy.

A new report from Uber explores how on-demand delivery has evolved from a luxury service to a core expectation. In interviews with more than 5,700 people across age groups and regions, the findings demonstrate that a customer’s delivery experience can influence factors that are key to a business’s success, including:

  • Product satisfaction
  • Repeat purchase decisions
  • Merchant-consumer relationships

Plus, see how you can make a lasting impression with Gen Zers, the next generation of shoppers.


Offered Free by: Uber
See All Resources from: Uber

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