Get the insight on how emergent real time Co-Browsing technology is being utilized across customer support, sales and on-boarding.
How are companies re-shaping their customer experience and how are they not only meeting, but exceeding their expectations? We all strive to stay on top of these questions in the age of the modern consumer, increasingly investing in technologies to lessen that transactional friction.
So where does co-browsing come in, and why are so many of the largest companies beginning to invest in it, from e-commerce to finance services. Come to think of it, what exactly is Co-Browsing anyway, is it not basically just a hosted form of screen sharing?
To help give you the full lowdown, we’ve packed in a handy guide, here are some key highlights:
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