Find out how the Blue Prism platform helped the Co-operative Financial Services automate its excess queue procedure, improving efficiency by 80%. The excess queue procedure is carried out daily to accept, reject and return direct debits, cheques and standing orders as a result of the customer having insufficient funds to meet payments. Overnight BACS processing results in a daily "queue" of customers with payments due to leave their accounts and with insufficient funds to meet these payments.
Offered Free by: Blue Prism
See All Resources from: Blue Prism