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The Modern Digital Store: Where Digital and Physical Stores Meet
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"The Modern Digital Store: Where Digital and Physical Stores Meet"

Omnichannel for Growing Businesses

Retailers rely on Manhattan Order Management to initiate and manage the complete, end-to-end life cycle of an order from initial fraud check, payment settlement and sales posting to pickup or ship-from-store delivery. With Manhattan Order Management, every single system that creates, interacts, reads or reacts to your customers’ transactions is interconnected. It provides a single source of truth for anything and everything related to customer orders and orchestrates the timeline of each step they take. Digital commerce systems, customers, call center agents, fulfillment leaders and store associates alike are exposed to a real-time view of transactions and global inventory. By leveraging one system of record for customer orders across all channels, brands and geographies, merchants can greatly improve omnichannel capabilities and the customer experience.

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