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Provider Telehealth Use and Experience Survey | Optum
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"Provider Telehealth Use and Experience Survey | Optum"

Free ebook for Healthcare Leaders and Professionals

Once on the fringes of healthcare delivery, telehealth’s  ability to bridge patient access to care during challenging 
times has thrust virtual care onto center stage. 

Providers have thus adopted telehealth at a massive scale. This surge has shown the value of virtual visits — as well as revealed pain points in the provider experience.

We surveyed 250+ providers to understand their past, current, and predicted use of telehealth. Our e-book also identifies the benefits and barriers physicians encounter when using telehealth with their patients.

Download this e-book to learn more:

  • A breakdown of provider telehealth usage throughout the pandemic. 
  • Insights on how patients access telehealth and schedule virtual visits. 
  • The telehealth features and frustrations providers say impact their virtual care experiences. 
  • 6 technology enhancements providers say would improve telehealth.


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